top of page

Terms & Conditions

Terms and Conditions

Amadeus Aviation Ltd

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Amadeus Aviation Ltd(“Company”, “we”, “us”, or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Services

Amadeus Aviation Ltd provides, among others:

  • Helicopter charter services

  • Aircraft sales and brokerage

  • Aircraft management services

  • Aviation consultancy and related services

All services are subject to availability, regulatory approval, and operational constraints.

3. Charter Bookings

3.1 Booking Confirmation

A booking is only confirmed once:

  • A written confirmation has been issued, and

  • Any required deposit or full payment has been received

3.2 Pricing

All prices are:

  • Subject to change without notice until confirmed

  • Based on current fuel costs, airport fees, and applicable taxes

  • Exclusive of additional costs unless explicitly stated

Additional charges may include (but are not limited to):

  • Landing and handling fees

  • Crew duty extensions

  • De-icing, parking, or special handling

  • Passenger-related charges

3.3 Payment Terms

  • Payment terms will be specified in the booking confirmation or invoice

  • Failure to make payment may result in cancellation of services

3.4 Cancellations and Refunds

Cancellation terms will be specified per booking and may include:

  • Cancellation fees based on notice period

  • Non-refundable deposits

  • Full charge for late cancellations or no-shows

3.5 Operational Changes

We reserve the right to:

  • Substitute aircraft

  • Modify schedules

  • Cancel flights due to weather, safety, or operational reasons

Safety considerations always take precedence.

4. Passenger Responsibilities

Passengers must:

  • Provide accurate personal and travel information

  • Comply with all aviation safety instructions

  • Present valid identification and travel documents

  • Adhere to weight and baggage restrictions

We reserve the right to refuse boarding for safety or regulatory reasons.

5. Aircraft Sales and Brokerage

5.1 Information Accuracy

Aircraft listings are provided in good faith; however:

  • Specifications are subject to verification

  • We do not guarantee completeness or accuracy

5.2 Transactions

All aircraft transactions are subject to:

  • Separate agreements

  • Due diligence

  • Regulatory compliance

We act as broker unless explicitly stated otherwise.

6. Aircraft Management

Management services are governed by separate agreements detailing:

  • Scope of services

  • Fees and cost structures

  • Operational responsibilities

7. Website Use

7.1 Content

All website content is for general information only and may be updated without notice.

7.2 Intellectual Property

All materials on this website are owned by or licensed to Amadeus Aviation Ltd and may not be reproduced without prior written consent.

7.3 Prohibited Use

You agree not to:

  • Use the website unlawfully

  • Attempt unauthorized access to systems

  • Disrupt or interfere with website functionality

8. Liability

8.1 Limitation of Liability

To the maximum extent permitted by law, Amadeus Aviation Ltd shall not be liable for:

  • Indirect or consequential losses

  • Delays caused by weather, air traffic control, or technical issues

  • Third-party service failures

8.2 Force Majeure

We are not liable for failure or delay caused by events beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Strikes or industrial action

  • Government restrictions

9. Insurance

Appropriate aviation insurance is maintained in accordance with applicable regulations. Details may be provided upon request.

10. Privacy

Use of personal data is governed by our Privacy Policy, which complies with applicable data protection laws.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Amadeus Aviation Ltd is registered.

12. Amendments

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact

For any questions regarding these Terms, please contact:
Amadeus Aviation Ltd

bottom of page